Frequently Asked Questions
Q: Who owns R. D. Laboratories, Inc.?
A: We are an independent privately held corporation founded and currently owned by Richard Ritz.
Q: What is the focus of your business?
A: Our focus and expertise is pharmaceutical analysis. We do not manufacture a product, nor do we have affiliation with any manufacturing company, allowing us to devote complete attention to your product.
Q: What industries do you serve?
A: We service primarily the pharmaceutical industry and those industries as they relate to the pharmaceutical industries, i.e., chemical, cosmetic, health and beauty, food and nutraceutical.
Q: How long have you been in business?
A: We were incorporated in 1984 and have been at our current location since 1995.
Q: Where are you located?
A: We are located in Washington, Missouri about 40 miles west of St. Louis. Please contact us for driving directions and local accommodations.
Q: Are you cGMP?
A: Yes. All R. D. Laboratories, Inc. testing is conducted in accordance with cGMP regulations.
Q: Are you certified?
A: We are registered with FDA, DEA and Missouri Narcotics. We maintain a complete inspection history by FDA as well as by individual clients. Our FDA inspection history is available during your audit.
Q: What about confidentiality?
A: All employees of R. D. Laboratories, Inc. are required to sign a confidentiality agreement upon employment. Our president or designee may also sign a CDA or master service agreement supplied by your company.
Q: How long will my testing take?
A: That depends on the test you have requested. Our turnaround time is typically seven business days for routine testing. We do provide expedited service on a pre-approval basis.
Q: How do I obtain a quote?
A: Call (636) 390-2622 or e-mail your request. Be sure to include all available information such as material to be tested, method to be used, # of lots to be submitted concurrently, etc. Bona fide inquiries requiring complete contact information must be provided.
Q: Will I get raw data with my results?
A: Copies of raw data can be provided for a fee upon request.
Q: Why am I being asked if I know what method R. D. Laboratories, Inc. should use?
A: R. D. Laboratories, Inc. is a FDA registered facility operating under cGMPs. If no appropriate method is available for the testing you require, then a method must be developed and validated.
Q: Will R. D. Laboratories, Inc. perform testing for individuals?
A: No. R. D. Laboratories, Inc. serves the pharmaceutical industry and will not provide services to individuals.
Q: Does R. D. Laboratories, Inc. testing capabilities include blood analysis, urine analysis or any bodily fluid analysis?
A: No. R. D. Laboratories, Inc. is not a clinical laboratory facility.
Q: Can you help us with sample submission?
A: Of course, contact our office staff for assistance. This usually includes assistance in completing our submission paperwork. Our submission form is available upon request, which includes all necessary information needed for proper sample submission.
Q: Can you help guide us through a regulatory submission?
A: No. R. D. Laboratories, Inc. provides no regulatory guidance. We can however, provide examples of “typical” protocols for items such as method transfers, method validations and method formats.
Q: Do your stability chambers meet ICH guidelines?
A: Yes. We also have custom conditions available.
Q: Where can I learn more about R. D. Laboratories, Inc.?
A: Call and speak directly to a company representative. R. D. Laboratories, Inc. staff is easily accessible, each phone call is handled personally. You may also request a brochure for more information.
